From The Support Cave

Hi ya all. I am writing this from the depths of the TimTech support cave. It’s nothing like the Bat Cave, or even like the Karchner Caverns down the road here in Arizona. No, this cave is sorta small, damp, musty and well, creepy. They keep me chained to my desk 19 hours per day so I can fill my quota of support tickets.

Or not. I really like working for TimTech. What a great group of people to learn from. I am much richer for my experience.

It has already become obvious that some topics in support run in bunches. This topic is no exception.

Loyalty Bonus

Kore 4 upgrade, Rocket Responder membership and trck.me membership each qualify for a 100% team bonus. If you are a current member in good standing at all three you qualify for 500%.

Free trials DO NOT count. In order to get the loyalty bonus you must be a paying member of the programs listed.

We can and do have some difficulties with the bonuses showing up promptly and correctly. Not in every case, but Bill is working hard at cleaning that bug up.

It can take over 24 hours for the bonuses to show. It’s a simple fact as to how and when the database harvests new information. But if it has been over 36 hours we certainly want to hear from you about the problem.

So now you know the current hot topic on the TimTech support stove. I’m sure there will be more cooking soon.

I’m just sayin’

Get in Line, Stay in Line

Jon Olson wrote a post at Hit Exchange News that resonated with me.  I suggest you read it here, and see if it resonates with you.

It not only takes some time to succeed in this business, it takes some planning and doing.

The first thing is show up.  Every day.  No excuses.

Second:  Find that thing that makes you dance.  For me it has been trck.me (or more accurately, it was TE Toolbox).  I really love the information available there.  Find what moves you and learn EVERYTHING there is about it.

Third:  Make a plan.  This might be step 2a, but it needs to be done.  It can be as simple as “I will promote my passion at x, y, z and a, b, c” but you need to decide how you are going to pursue making a living on line.

Fourth:  Go.  Go all day every day and make sure everything you do is ordered toward your plan above.  Need to surf for credits?  Need to make ads?  Spend every bit of every day that you can working toward making your dream happen.

Fifth:  Repeat step four and modify step three.  Always remember that hope is not a plan.  Make it something you can actually do and measure.

And don’t stop.  You get out of line and you go to the back of the line when you return.  It’s that simple.

I know a few people that make their living online and right here in this business.  Lynn M and I go back a ways, and we have shared lots of ‘secrets’ and ‘honey holes’ over the years.  Lynn works hard, keeps records and is exceptional at finding the money at any given place.  Too bad you don’t have that list, right?  It could cut years off your timeline.

Well guess what?  Now you do.  Lynn has just now launched Commission Scoop.  It has ‘how to’ and ‘when to’ but it also has Lynn’s list.  It is a pretty valuable resource if you are even remotely serious about your craft.  It’s free to join, but you need to carefully consider the upgrade package.  It is easily worth the money…

So.  Recap:  Read Jon’s post.  Make your decisions and plan.  Join Commission Scoop.  Don’t stop.  Repeat.

I’m just sayin’

Ch Ch Ch Changes

Yes it’s true. I am Nerd #9, and have been for a whole week!

Things have changed pretty drastically for me, and the pace has been mind boggling.

First there was much my shortest job interview of my life. 60 seconds would cover the whole thing. Fortunately I wasn’t in shock so badly that I couldn’t say yes.

Then being welcomed to the TimTech team, getting my credentials and actually getting to go to work. And yes, Brenda is an awesome trainer!

I will say this about working at the support desk for TimTech. There are more than a few tickets that just make me smile.

As great as the change that opened the door to TT is the one I had to close. I’ll say it here and now, I love the Lucky 13 and not just the people that are there now, but the ones who have left the team. We all shared something very special and I am very sad to have left that behind.

Not that I was required or even encouraged to leave. It is just the right thing. I already know too much from working at TT, and much as I love Lucky 13, I can’t give them an unfair advantage. Just isn’t right.

Not to mention that my surfing and productive time is severely limited:)

But I was there at the start. That spark, the instant of creation of the Lucky 13 and CTP Teams. For those that don’t know it, Lucky 13 is team #2 formed, and I missed #1 by less than a minute. Long live the Lucky 13 and CTP Teams!

We all know it’s all about the people, and there is no better vehicle for getting to know like and trust (and becoming known, liked and trusted) than a CTP team. A CTP team gives you the framework to build your KLT house on. It is way too good a resource for anybody to waste.

Yes, my life has changed. Significantly. But I hope to meet you all as I go on. I’m pretty easy to find:)

I’m just sayin’

An Open Letter to Walter Mulder

I really don’t like doing this any more than I did the first time around with this subject, but Mr. Mulder is talking and threatening so I feel I must. I am posting it here, because I think this is the appropriate venue to keep the discussion public.

First things first: Walter paid me shortly after he discovered the original post. Not with an apology or any explanation for his tardiness, but with threats and bluster and such. So:

Dear Walter

Thank you for your payment of money owed for 6 months. Better late than never.

Interesting letter that you sent me demanding that I take the original post down. You claim libel and slander, but are pretty non specific on how. Matter of fact you and I both know that I can prove every word I wrote. Slander and Libel require lies and innuendo, not the truth. Making you appear in a bad light is not slanderous, you did that to yourself.

Your responses seem to be based around three basic charges (none of them address the original problem: namely that you did not pay promptly.) I will respond to each.

<Quote from a comment on my blog by Walter Mulder> “ The commission page also specifically says: “Be sure to enter your PayPal address on your Profile page.”

Golly Walter, you paid me on December 30, 2013. Was my PayPal Address missing then? How did it disappear in between? It’s a mystery, isn’t It?

<Quote from a comment on my blog by Walter Mulder> “Interesting I checked my support tickets non from mr. Wacker.
I checked my Paypal disputes: don’t have any (actually never had any in all the years I do business online)”

Nope. No support tickets, your page clearly states that pay will be automatic. I did send you a skype, however. And no, I did not file a PP dispute. I decided it just wasn’t worth it. I decided NOT to subject you to that ordeal.

<Quote from a comment on my blog by Walter Mulder> “ You were the only person above the threshold so yes others did get paid in time.”

Actually, I heard from a friend that you weren’t paying and went to check it out for myself. And since I wrote this piece I have heard from another person that he hadn’t been paid. I’m guessing they were probably lying, right?

And I note that your commission page has changed dramatically since this started. Don’t worry, I have several true and fair copies of it. If you would like to restore the original I would be happy to send you one. No charge.

I hope this clears up some of the confusion. I hope it also makes one thing perfectly clear. I can prove every word I wrote. I will not take down my post simply because you demand it. Not now, not ever.

Sincerely

 

Tom Wacker

Who gets the STUFF?

When my uncle Bob was about 6, he went to his mother and asked “Mom, what happens when people die?”

He was the 7th of 8 children, Grandma was pretty good with questions like that by that time. She took off her apron, sat down and took Bob on her lap, and started “Well, when people die they go to heaven. We can’t see them but….”

Bob listened patiently until she was done then asked “But who gets the stuff in their pockets?”

Well, what is your answer? What about your electronic stuff? Your facebook, twitter and Google +? What about your intellectual property? What about your websites, your ads, YOUR BLOG POSTS?

Depends. On many things. Marie Boren (see bottom of page) wrote an excellent post on the subject that you can read right here. It definitely got me thinking. She deals primarily with social media sites (and they are a tangled up mess), but for many of us in TE Land it can be even more complex than that.

Let’s take Your Email Series for example. If I meet up with the front bumper on a Buick this afternoon, what happens to YEMS? Does it revert to Sunny? It should, but will It? The truth of the matter is I have no idea at all.

And I am guessing that I have a better plan than most folks. I actually have two designated electronic heirs. They promise to go into my accounts and do the right thing. Do I think that would actually happen? Well, maybe.

What about commissions? I certainly do not know the answer to that question. I’ll bet that 10 different lawyers would have at least 9 different opinions on THAT,

I wonder what happened to Uncle Bob’s stuff? This is a guy that actually had some stuff, He was a good coder, and had lots of projects under his belt. What happened to that stuff?

I realize that I have asked a lot more questions than I have given answers. In the ideal world, I’d ask Grandma, but I’m not even sure who got her stuff….

I’m just sayin’

Facebook and Gmail: what happens to data after your death?     by Marie Boran

This article was used in the writing of this post.  You should read it.

Ask not. The bus comes for YOU.

Hey Eddy! Hey EDDY! Back that bus up here, I got a guy to throw under it.

<beep Beep BEEP BEEP>

Yes, it is a TE Owner, Walter Mulder. Specifically Clicking Success.

Walter owes me money, and as of yesterday, he has owed me money for 6 months. It is not a game changing amount, but it is $36.90. I earned it, I should be paid.

Walter did all the normal sleazy things that owners do when they have spent the commission money that their affiliates have earned promoting their program. He raised his minimum payout rate to $20 and promises to pay once a month, first Monday.

So much for promises.

I feel like I have treated this a little lightly. This is theft, pure and simple. The owner has a fiduciary responsibility to keep the promised commissions separate and pay them in a timely manner. FAIL!

The very worst part? He has not communicated with me at ALL. Not a word. Absolute silence, even when he was spending money to win the CTP teams championship. Not when I asked about it, nada. He certainly did not use his share of the winners prize to pay me the money he owes.

What to do? Not much I can do, except warn people. I do not think that PayPal can help me out, but I am about to find out and possibly file my first PP dispute in over 15 years of using that service.

A very little communication would have gone a long, long ways here.

I’m just sayin’

I needed THAT

I am struggling with something, and it has been really hard to figure it out. I have about 3 necessary projects that I am not able to start, which is pretty abnormal for me. Typically, I identify a need, craft a solution, think out what needs to be done and go to it.

But it is not happening for me right now, to the point where I have grown increasingly frustrated and irritable with me and everybody else. I am not writing as I would like (I have 5 started posts in this folder), and as I mentioned, I am having trouble getting started on other things.

I think I finally resolved the problem. It is a matter of not taking proper care of myself, not taking care of my needs. And I know better.

You see, I have real physical needs. I get hungry, and need to eat. I know from long experience that I can postpone eating for quite a while if I have a reason for it. I can go until I write 3 words and think God I am sooooo Hungry. I have waited too long.

I need to pee. If I have something going or am riding, I will wait until I am wiggling in misery.

I need a ride. It is the very same to me as eating or peeing. I need to go, and soon. Doh. Why wait so long??

I will tell you Wednesday how it worked. I am unfortunately scheduled Sunday and Monday, but Tuesday I am gone to Prescott.

Why Prescott? Because it is 150 miles of mind numbing straight and level roads with 50 miles of great road leading into town. I will be able to use the 300 miles (out and back) to think things through, I see most clearly on a motorcycle. And I will giggle like a 4 year old girl through the White Spars part of the road.

More will be revealed!

Im just sayin’

Business Law 010

This is a fundamental, if often ignored part of TE Land.

The contract. Everytime I log in to a Traffic Exchange I sign a contract with the owner. We both agree to certain things and agree to a deal.

We agree to trade goods for services. It doesn’t matter if I surf for credits or buy them, I agree to trade my time and money for page views for the owner. I benefit by being able to advertise my product on the owners advertising platform. The owner benefits by selling my page views to his advertisers.

The agreement is pretty cut and dried. Good owners will explain what they expect and what they offer in language that even the dimmest bulb can understand. If you never read the Terms of Service, I suggest you might try it.

Just because you have read the TOS at one site DOES NOT mean that you have a really good idea about all. Some owners take great care with their TOS and getting it precisely right. William Miller II and Robert Arnold fit into this category. Some have an older TOS that has been added to and subtracted from to trim it into shape for today. Some just grab whatever free TOS (Google it, there are millions) and don’t even read it themselves. Some simply copy and paste the TOS from another site.

What of the other side of the contract? Good owners will adhere to their part of the agreement very closely, most to the letter and then some.

But some don’t. There are some sites with very poor timers. The owners may advertise a 5 second timer but it takes 12 seconds per page view. That is fundamentally dishonest.

Some have mathematical difficulties. They promise one surf ratio and deliver another.

Some have been known to suspend accounts when they are approaching commission limits. (This has never happened to me). Some just don’t bother paying commissions. Some keep increasing the payout requirements. (This has happened to me)

The point is, we have a contract, the owner and I. If I follow the terms of the contract I have a reasonable expectation of receiving the goods and services promised. The owner needs to be able to have a reasonable expectation of behavior as set out in the TOS.

It’s really that simple. I do what I am supposed to, you do what you are supposed to and everybody is happy…

I’m just sayin’

Be strong: Be Leo Strong

I’m sure it is coincidence.  Nobody could plan this well.

48 hours after John Novak’s List Build Surf returns, Nick Grimshawe sends me this video as part of his regular series “Wednesday Morning Video”  (Clever name, right?)

I have been anxiously awaiting Leo’s return for several months now, and known for a while that the return was imminent.  It just couldn’t happen a minute too soon….

It all started when John had his PTC site savaged by thoroughly bad people.  A huge pulse of cheating, a multi day DDOS attack, and hundreds of PayPal claims.  PayPal shut down all of John’s sites until they could get it sorted out.  One of the ugliest things that could happen to any of us…

What happened next cost John a ton of money.  Out of pocket money, not just the lost revenue sort which he also had plenty of.  It just would have been pretty damn easy for John to fold his tent and go away.

But that isn’t his style.  He paid everybody that he owed money to, and then some.  He got everything back in order and brought LBS back after launching an innovative new site, XPTasker.

John never let go the dream, never let go the idea, never let go the reason.  There is a lot to be said for that.

John has always been known as one of the best people in TELand.  We now also know him as one of the toughest.  John stayed strong, Leo strong.  And is all the way back. Welcome back John and Leo.

“Coincidence is God’s way of remaining anonymous”   anon

I’m just sayin’

The Mice Ate My Plan

“The best laid schemes o’ mice and men                                                                                         Gang aft agley”                                                                                                                               Robert Burns    1785

This was not the post that I started to write for today.  That post is hanging in my ‘draft’ file and may or may not make it here.

But my friend Andrew Stark wrote this post.  Yes, take the time to read it, it will open in a new window and will show you, in less than 500 words, how to make money in this venue. You don’t have time to read 500 words?  Shame on you.

Then my friend John Brewer published this post. Another one you ought to read.

In fact, if you find yourself in the second post and not in the first, you have some questions to ask.  Like “What the Hell am I doing, anyway?”

I’m just sayin’